3 Factors That Can Make Or Break Your Credibility

Check the 3 factors shared by some of the reputed personality development experts to help you maintain healthy credibility.

When we converse with people, we only pay attention to our words. But we almost forget to focus on the things which we say through our body language, our eye movements, and the pattern of our speech. Sometimes, you might be just explaining your problem to someone; but to the other person, it might come across as complaining, or even worst – accusing. That’s just one example. Apart from the way of speaking, the way you meet people and the way you conduct a meeting or participate in it matters a lot.
Check the 3 factors shared by some of the reputed personality development experts to help you maintain healthy credibility.


‘It’s not what you say- it’s how you say it’. Yes, the ‘how’ matters. Along with your words, your tone, and your voice – they all count. To add impact to their conversation, people often raise their voice while discussing important things. It might be a good idea, but while doing so, the person should be careful with the pace. Trying to say too many things too fast can make the voice abruptly fluctuate from high to low and vice-versa. You should be vocal, but also relaxed while discussing important matters.

Those of us who have a strong voice or that ‘gifted’ baritone are frequently mistaken to be dominating. If you pay attention to the pace of your speech and speak in a comfortable state of mind, you will appear as someone in authority- someone responsible. A lot of corporate houses groom their high-profile executives to speak with a ‘leadership voice’. People with stronger voice can easily adapt this skill.


Experienced clients and bosses can tell whether you’re interested or bored during a conversation, just by observing the way you sit. We might keep a light smile on our face and nod from time to time, but our body has its own way of expressing our mind. Here’s one common mistake we all make: when we aren’t much interested, we mostly lean back. We simply rest our back, distancing ourselves from the discussion.

At times, we even sit a bit sideways with our legs facing the door. This gives the impression that we want to get out of the room as quickly as we can. The best thing to do in such scenario is to take an instant break by reaching for a glass of water, or asking some questions to get back on track.


Let’s say you are conducting a presentation for which you weren’t well-prepared. In such situations, we generally speak whatever we can remember or recollect. And when we find ourselves losing the topic, to save face, we keep on talking just to show that we are still in control. But for the listeners, it’s pure rambling. They can easily gauge that you’ve lost track.

Once in a while, you might be excused, but in the long run people stop taking you seriously. So, always prepare well for meetings. And the ideal thing to do in such situations is to keep small notes handy for quick reference. In your workplace, while discussing business, always speak after organizing your thoughts well. Maintain an erect posture and regularly make eye contact.

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